Lotte World Tower & Mall

You can visit Lotte World Tower & Mall by wheelchair, and if walking is hard, expect a medium amount of walking indoors. It is a very large shopping, culture, and entertainment complex, with an underground link to Jamsil Station.

Wheelchair: Wheelchair accessibleYou can reach the entrance without steps, and the building has an accessible elevator and accessible toilets.
Walking load: MediumThis is a very large complex, and the mall runs from B2F to 6F, so indoor walking can add up.
Source: Checked online · Oct 2026

Lotte World Tower & Mall: a curved glass and metal building behind blooming cherry trees and a calm lake — KTO, KOGL Type 1

Getting there

Jamsil StationLine 2 and Line 8Street elevators at Exits 1, 6, and 9.
Station
Jamsil Station toiletsLine 2: Outside the gates, B1, by Exit 1. Wheelchair-usable.Line 8: Outside the gates, B1, by Exit 11. Wheelchair-usable.
Jamsillaru StationLine 2The station entrance is at street level.
Station
Jamsillaru Station toiletOutside the gates, 1F, by Exit 2. Wheelchair-usable.

Accessible toilets near here

Heads-up

Sources differ on whether Line 2 Exit 2 has a street elevator. For exits with street elevators, see Getting there.

Closing days vary by store and by month. Lotte Mart closes on the second and fourth Sundays, so check your store before you go.

Getting in

Entrance: You can reach the entrance by wheelchair without steps.
Route: Underground passages connect Jamsil Station to mall B1F from both Line 2 and Line 8. The official exits are Line 2 Exits 1 and 2 for the tower and Line 8 Exits 10 and 11 for the mall.
Parking: The Lotte World parking lot has accessible parking spaces.
Parking fees: From September 1, 2026, parking from 10:00 to 20:00 costs 600 won per 10 minutes on weekdays and 800 won on weekends and public holidays. Other hours cost 200 won per 10 minutes.
After hours: After the mall closes, from 22:00 to 10:30, take the parking elevators from 1F Gate 9, 1F Gate 12, or the tower's 1F south lobby.

Inside

Elevators: The building has at least one accessible elevator. The mall runs from B2F to 6F.
Toilets: Accessible toilets are on mall B1F and 5F and on Avenuel 2F. You can also find them at Lotte Cinema (7F, 8F, 10F), Lotte Concert Hall (8F, 9F), and Lotte Duty Free (Avenuel 9F).
Wheelchair rental: Wheelchair rental is at the information desks on mall 1F and B1F. Bring ID. Other information points to a stroller rental desk and gives no floor. Sources differ on where to rent. Call the mall 1F information desk at 02-3213-4003 (+82-2-3213-4003) to ask.

Also useful

Hours: The mall is open every day from 10:30 to 22:00, and from 12:00 to 22:00 on major traditional holidays, as of October 2026. Store hours vary.
Admission: Entry to the mall is free, as of October 2026.
Help: Information desks are on mall B1F (02-3213-4002, +82-2-3213-4002) and 1F (02-3213-4003, +82-2-3213-4003). Both are open from 10:30 to 22:00, as of October 2026.
Kiosks: As of January 2026, the mall has 21 new information kiosks with lower screens, voice guidance, high contrast, and zoom.
Luggage: Free lockers are available, and the mall has self-service lockers on B1F, 1F, 2F, and 5F. For suitcases, go to Avenuel 1F, across from Bulgari, from 10:30 to 20:00, as of October 2026.

Not known yet

Whether the whole way from the station platforms to mall B1F is step-free
Whether accessible elevators reach every mall floor, and how large they are
Whether the toilets on mall 1F to 4F have accessible stalls
Where to find free indoor seating, and how crowded weekends get
Wheelchair rental fee, number of wheelchairs, and whether a passport counts as ID

Sources

The summary, the notes and the lists on this page draw on these sources.

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