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Lotte World Aquarium

Yes, wheelchair users can enter, move around and use an accessible toilet at this Jamsil aquarium. Lotte World Aquarium (롯데월드 아쿠아리움) has exhibits on two basement floors, B1 and B2.

Wheelchair
Wheelchair accessibleThe entrance, indoor routes and accessible toilets on B1 all work for wheelchair users.
Walking load
MediumThe site is large and has two floors, but the floors are flat, and there is an elevator, benches and a rest area.
Source
Checked online · Oct 2026
Two visitors stand in front of a large glass tank with many fish, rock walls and green plants at Lotte World Aquarium
Photo: KTO, KOGL Type 3

Getting there

  • Jamsil StationLine 2 and Line 8Street elevators at Exits 1, 6, and 9.About 60 m in a straight line.
    Station
  • Jamsil Station toiletsLine 2: Outside the gates, B1, by Exit 1. Wheelchair-usable.Line 8: Outside the gates, B1, by Exit 11. Wheelchair-usable.
  • Jamsillaru StationLine 2The station entrance is at street level.About 730 m in a straight line.
    Station
  • Jamsillaru Station toiletOutside the gates, 1F, by Exit 2. Wheelchair-usable.

Accessible toilets near here

Heads-up

Ticket sales and entry end 1 hour before closing. Hours can change on public holidays and the day before, so check the official website or call 1661-2000 (may work only from inside Korea).

Free wheelchairs are limited. If you cannot manage without one, bring your own.

Getting in

Entrance
You can enter by wheelchair or mobility scooter. The entrance is a wide, open passage with no step. Sources differ on whether it has a ramp or is level.
Tickets
The ticket counter is high and can be awkward from a wheelchair, but there is room to turn. The left ticket gate, beside the information desk, appears to be for wheelchair users.
Route
The aquarium points visitors to Jamsil Station exits 1 or 2 on Line 2, and 10 or 11 on Line 8. Some of these exits have no street elevator, so see Getting there.
Parking
The building has its own parking with accessible spaces, which are easy to use.

Inside

Paths
Exhibits are on B1 and B2. Indoor passages are wide and flat with no steps, so wheelchairs and mobility scooters move easily. Older information also describes ramps along the passages.
Between floors
The standard route has an escalator, so ask staff for the route without one. An accessible elevator is about the size of two wheelchairs. A sign by the B2 elevator says wheelchair and stroller users can use it to reach the polar zone or the exit.
Toilets
Accessible toilets are on B1 in the Nature Zone, with separate ones for men and women. There may be a folding grab bar on one side and an L-shaped bar on the wall. There is no family toilet.
Rest
You can rest on benches or in a rest area for visitors with disabilities. Viewing seats for visitors with disabilities are also available. Download the official English guide map to find benches, elevators and accessible toilets.
Wheelchairs
Borrow a wheelchair for free at the B1 entrance gate and return it when you leave. Numbers are limited; the last known count is 5.

Also useful

Hours
Official hours on October 29, 2026 were 10:00–20:00. As of October 12, 2026, hours were 10:00–20:00 Monday to Thursday and 10:00–22:00 Friday to Sunday. Sources differ on closing time from Friday to Sunday. Call 1661-2000 (may work only from inside Korea) or see the calendar on the official website. There is no regular closing day.
Fees
As of October 2026, admission is 37,000 won for ages 13 and over and 33,000 won for children aged 36 months to 12. Standard tickets appear to have no senior price.
Discount
Visitors with a disability and up to 2 companions get 40% off with a disability welfare card (복지카드), as of October 2026. Buy at the ticket desk only; it does not apply to packages or combine with other offers. Ask at the ticket desk whether this covers you.
Vision, hearing
There is no braille information or sign language service, and there are no facilities for deaf visitors. Tactile paving is at the main entrance, and assistance dogs may enter.

Not known yet

  • Step-free route and elevator locations from Jamsil Station to the aquarium entrance on B1
  • Whether the route without escalators uses an elevator or a lift, and whether staff must go with you
  • Door type and turning space in the accessible toilets
  • ID or deposit needed to borrow a wheelchair
  • Whether staff can help in English by phone or at the information desk

Sources

The summary, the notes and the lists on this page draw on these sources.

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Tell us

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