Coex

Getting in

Entrance

You can reach the entrance by wheelchair with no step on the way. The main entrance has a ramp and a manual door.

Doors

The south entrance has an automatic door and the east entrance has a manual door. Sources differ on whether the way in has a ramp or is flat. Call Coex at 02-6000-0114 (+82-2-6000-0114) and ask which entrance to use.

Route

Direct passages connect Samseong Station Exits 5 and 6 and Bongeunsa Station Exit 7 to the mall. Samseong Exit 6 is in the official mall directions and also has a street elevator; see Getting there. Whether these passages have steps is not known.

Parking

Accessible parking is available, with enough space. The B2 door into the building appears to open by hand. For parking help, go to B2 zone 44N or call 02-6000-7514 (+82-2-6000-7514).

Inside

Elevators

Coex has accessible elevators with room for a power wheelchair and controls designed for wheelchair users. The north parking elevator may stop at floor 1. For Halls A and C and the upper south meeting rooms, you may need to go south from floor 1.

Toilets

Every toilet area in Starfield COEX Mall has an accessible stall. The exhibition and convention areas have accessible toilets on floors 1 to 4. These have room for a power wheelchair and an emergency bell, and they are separate for men and women. Family toilets are also available.

Wheelchairs

You can borrow a wheelchair for free on floor 1, at the Safety Control Room by the west entrance or the east entrance information desk. Hours are 08:30–18:00 as of October 2026. Leave an ID, and ask whether a passport works. The mall's B1 stroller desk near the cinema also lends wheelchairs, 10:30–20:00 as of October 2026.

Distances

Coex is a large complex with several floors and long indoor routes, so long walks are likely. In older information from 2022, the indoor walk along the mall is about 0.8 km one way, with many places to rest.

Also useful

Hours

Coex is open every day. Hours and fees vary by facility, so check the website for the one you plan to visit. Starfield COEX Mall is open 10:30–22:00 as of October 2026; shops may differ.

Help

The information desk at the east entrance on floor 1 helps with facilities and interpretation. In the mall, the B1 desks near Starfield Library and Live Plaza help foreign visitors. You can call Coex at 02-6000-0114 (+82-2-6000-0114). Whether staff speak English by phone is not known.

First aid

The medical room is on floor 1 by the west entrance. It offers basic first aid, common medicines and help finding a nearby hospital. Call 02-6000-1119 (+82-2-6000-1119).

Vision, hearing

The exhibition halls have tactile paving. Sources differ on whether these halls have tactile paving. Call Coex at 02-6000-0114 (+82-2-6000-0114) and ask. As of December 17, 2024, Coex may have no facilities for visitors who are deaf or hard of hearing. Coex's Korean facilities page shows a 'View sign language' label for some services.

Not known yet

• Where all the elevators are, which floors each one serves, and where the hard-to-use ones are
• Whether the passages from Samseong and Bongeunsa stations have steps
• Whether you can reach the second floor of Starfield Library by wheelchair
• How many wheelchairs are available to borrow, and the fee at the mall desk
• How crowded the mall and elevators get on weekends and during big exhibitions

Sources

The summary, the notes and the lists on this page draw on these sources.

• Korea Tourism OrganizationOct 2026
• Coex
• StarfieldOct 2026
• Seoul Media HubMay 2022
• Seoul DanurimDec 2024